TCS wins $1.2 billion contract


Tata Consultancy Services has won India's first single outsourcing contract with a value exceeding $1 billion.

TCS wins $1.2 billion contract

Tata Consultancy Services (TCS) and American market research firm Nielsen have reached an agreement for outsourcing a portion of Nielsen's IT and Operations functions worldwide. The companies said they are in negotiations on a definitive agreement, which they expect to sign in the near future.

Under the proposed ten-year agreement, valued at approximately $1.2 billion, TCS will assume responsibility for IT and Operational processes and help Nielsen integrate and centralize multiple systems, technologies and processes on a global scale. TCS also will assume responsibility for certain Finance and Human Resource business processes, which will be executed on new BPO platforms built by TCS.

TCS had previously won a $847 million contract from UK-based Pearl Group, the pension and insurance company. Infosys Technologies won its biggest ever order earlier this year -- a $250-million contract from Royal Philips Electronics NV of the Netherlands.

As part of the agreement, TCS said it will take direct responsibility for a Nielsen team based in Baroda, Gujarat, that has developed significant expertise in key information-management processes for Nielsen's Retail Measurement Services, one of Nielsen's core products for packaged goods manufacturers and retailers.

"This arrangement with TCS will help us streamline and simplify our IT infrastructure and application platforms and operational practices across our businesses, support the development of integrated solutions and give us much greater flexibility to respond quickly to changes in the marketplace," said Mitchell Habib, executive vice president in charge of Nielsen Global Business Services.

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