BOP-er put a sock in it. no doubt you are a process mapping, IT strategy, data configuration charlatan like your ACN brethren.Go and talk to me about the vitues of level 1, level 2 processes, unreadable visio diagrams, turgid bulletpoint-ridden power point slides.I've seen your work in the obscure parts of local government, and quite frankly, the words horse manure and what the point come to mindZB