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Question for Oracle/ERP consultants

 
forum comment
#0 Question for Oracle/ERP consultants
 
Anon
05.07.8 00:00
 
Hello to any consultants out there with ERP (specifially Oracle/PeopleSoft) implementation expertise.a) How common would you say it was for organisations to implement Oracle financials and/or HCM with only the "out of the box" user interface?b) Would you say this was generally successful/a good idea?For disclosure, I have a point of view that the "out of the box" (albeit configured) Oracle interface is little more than a proof of concept. I think it's not very usable, especially when you have applications that non-specialist employees need to use (e.g. recording their timesheets into the "time & labor" module).My intuition is that the cost saving from bypassing a purpose-designed/third party front-end is a false economy because neither functional specialists (e.g. in finance and HR) nor regular line staff will see the benefits or power of the underlying database. If the user experience of data input (i.e. user forms) and output (i.e. reporting tools) is poor then they are unlikely to appreciate the system, use it voluntarily, or support further investment.However, I am not an expert in ERP (like a typical consultant, ignorance doesn't stop me holding a point of view ;-) and I would appreciate hearing from more experienced consultants. Are my assumptions correct? Or have I underestimated the quality of Oracle "off the shelf" if it's configured correctly? Are there any studies to show the ROI of third-party front-ends (though I suspect these are biased to the third party vendor's point of view, and Oracle's not likely to openly refute the claims of its business partners)?At the end of the day, if you implemented Oracle in your own organisation, how would you set it up?N.B. apologies in advance for any misuse of terminology and technical terms
 
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#0 RE: Question for Oracle/ERP consultants
 
Anon
07.07.8 00:00
 
Monday morning *bump*
 
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#0 RE: RE: Question for Oracle/ERP consultants
 
---
07.07.8 00:00
 
ZB, can you help?
 
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#0 RE: RE: RE: Question for Oracle/ERP consultants
 
MacD
07.07.8 00:00
 
Hi,I'm not an Oracle ERP-bod but have had some exposure working with them to implement e-Bus into a large organisations (spcifically Oracle Projects and time & Labour).WRT changing the user interface - we didn't do that at all even though the users had to get used to blue 'pro-forms' and more web-based views even when undertaking a single transaction. I think that improving the user interface does not give a good ROI as it can be very invasive from a code perspective.For the client, we did need to move beyond simple config and developed a number of custom objects (well, Oracle India did) - this was becasue the client refused to change its processes to meet a purely configured app. This is fine until the client wishes to update its processes, or even more to a later version because many custom objects won't work without major surgery.HTH
 
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