Lampuka (odd sounding name..anyway)Hewitt Associates have a strong reputation mainly in the business process optimisation, process efficiency, benefits realisation and business systems space. They are weak on infrastructure, IT strategy and business operations and business transforamtion. There are some sound reasons for this: the management has decided that strategic growth should be attained by concentrating on core competencies and existing strengths rather than diversifying and expanding functional and sectoral base. The business model in the current climate sounds robust, however owing to functional coverage it is susceptible to economic sensitivity.ZB