Dear Ladies and Gentlemen, at the moment I am finishing my master thesis about customer knowledge management in the consulting industry (at Audencia Nantes in France). I am for this purpose still looking for consultants who would not mind investing some time in filling out my questionnaire at: https://www.surveymonkey.com/s.aspx?sm=BGPDJ6Bs1BM13KwrUrps0A_3d_3d Please do not fill it out if you do not work in the consulting industry. On the other hand, if you have never heard of customer knowledge management you can still fill out the questionnaire :-)Thank you very much for your support!Laura