Brad - a rather sizeable assumption there that the candidate wants to work with a recruitment agent!!! Many are happy to, but what about all those that don't want to?Plus many agencies have a standard format in which they agree to submit CVs to clients, so the reworking of the CV doesn't necessarily provide the candidate with a version of their CV that will be optimal for use in the wider market - it just standardises into a generic format that is the hallmark of that agency.Nothing wrong with this practice at all - and regular readers will know I stick up for recruitment consultants when their industry is receiving flak; but I don't think you're comparing like for like at all here.Tony RestellTop-Consultant.com