Jas - that's interesting feedback, will have to review the page to see how we can make this clearer.The format: we use a webconferencing facility to deliver the presentation over the internet, so you listen in to the presentation as if you were actually in the room. And it's interactive, so everyone on the webconference gets to ask their questions during the course of the presentation and the example case study questions. Duration is 1.5 to 2 hours, depending on how many questions you have.Hope to see you on one of the next webconferences! Tony