Are the big consulting firms hiring for Contact Center technology / operations consulting requirements?Does anyone know of any opportunities & indicative remuneration in this space?My specialization is in conveying technology/business/operational benefits to target audiences in contact centers.Awaiting inputs from the 'consulting community'..:)

Last I knew Deloitte were looking for people. Sits within their CRM team which sits within their Enterprise Applications division. Their space is "Advisory" rather than technical so might fit. They advertise all roles on their UK website.Remuneration depends on grade which depends on your experience.

try www.lean-service.com if you are prepared to look at a boutique consultancy