Gekko/Intrigued,I think that this single response is a bit one sided and wholly unfair of the company I have worked with of late. I appreciate that 5/6 years ago they may have had a focus on coaching and training but they are a very different company today. I would suggest you look at their wbesite to get a flavour of their offerings and client list (which is quite impressive) and make up your own mind. One disgruntled customer (and we don't know why - this sounds personal) does not accurately reflect an organisations capability or past...Personally I have found them personable, very capable and have delivered quailty solutions that I do not believe I could get from many larger organisations.