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Difficult economic conditions and a rise in customer expectations mean that professional services organisations are under more pressure than ever to offer value for money.

Sarah Alexander’s second business book on ‘Spiritual Intelligence’ is published this month.

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Imagine, bringing African indigenous wisdom to society and today’s business culture.

Most great leaders possess certain characteristics that draw followers, but one very important point is usually overlooked.

Every decision, whether it is personal or business, is based on an emotional response.

Toronto, ON, November 19, 2013 – It’s long been known that managers with solid coaching skillsnot only contribute to a productive work force, but also enjoy accelerated career paths.

The issue of trust is high on the agenda for many organisations, especially following the financial crisis and recent scandals that have affected sectors such as banking, retail and energy.

Within each and every one of us is a valuable resource, a font of wisdom and an intelligence that goes beyond all that we have learned in our education and further training.

You’re one of 50 speakers at a major conference.

Professor Henry Mintzberg is an internationally renowned academic.

Sales, or the ability to sell, is increasingly recognised as one of the skills that could drive the growth that is desperately needed to lift most Western economies out of their current recessionary times.

Before diving into the pros and cons, the elements of success and failure, it’s sensible to first explore how it is that Thought Leadership actually works.

Employee engagement is crucial for stirring up creativity and ideas and ensuring people are actively involved in their work, motivated and enthusiastic.

Successful companies reinvent the relationship with their customers.

Having entrepreneurs within a company is the dream for most business owners.

In the early part of this millennium, organisations around the world started looking at outsourcing their business processes to cut costs and become more competitive.

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There are so many articles talking about what are key qualities to make you a great leader and boss.

The three elements of a business model are value creation, business logic and profit model.

A successful food & beverage company of the future, say in 2025, will have dealt with a core set of challenges in a much better way than its competitors.

If strategy is a decision pattern, strategy execution is enabling people to create a decision pattern.

The level of global competition faced in the digital age means that businesses of every size must look to innovate if they are going to be successful in today's - and tomorrow's - global economy.

Only one person has ever given me the right answer and, Giles Brown of TNT UK Limited, I acknowledge your greatness.

Perhaps you are a multi divisional company and you have a portfolio of business units or physical assets like plants & manufacturing facilities.

It is “an unfortunate truth” that most inventory models learned on training courses are not applied in the real world.

You may need to think about how to apply this to business, but it probably falls into the camp of thinking ahead rather than being wise after the event. On holidays, I always tip the guys who find you sun loungers by the pool on the first day and I make it a substantial amount (in the scheme of things that is, e.g.

Those who are willing to take the plunge and start a business from scratch are often those who are truly passionate about what they’re doing and are willing to put everything at stake for an idea in which they have absolute faith.

Every business has a hidden value that can be unveiled through a degree of self-assessment and re-evaluation.

This story is a common one: An organisation decides to embark on a major change program in pursuit of a strategic business objective.

Modern advances in technology occur with blistering rapidity and the development of a highly technical product that may once have taken a decade can now be achieved in less than two years.

In recent years the focus on innovation has been on the successful exploitation of new opportunities via game changing technology.

Sack the bottom 10% of your clients and make more money. Many businesses regard every single customer as a contributor to profit.

The Issue The nature and scale of the challenges currently facing leaders is captured in a recent survey, The Management Agenda 2013 by Roffey Park Management Institute, based on responses from 1460 managers.

Many people, at some point in their working lives, have to have a difficult conversation with someone.

Every day, I come across people in mid-life who tell me they are desperately unhappy in their careers.

Discussion around success and failure in Mergers & Acquisitions tends to emphasise the technicalities of the deal itself, with little focus upon the practicalities of delivering upon the promises it makes.

Oh, it hit the post At the most basic level all coaching is about unlocking a person’s potential to learn and ability to change.

Small companies need to be able to act like larger companies to compete in a highly competitive marketplace.

Good IT project and program managers are in high demand.

Acquisition is the most time consuming and costly part of any business, but so are loyalty schemes – and without customers your business won’t succeed – follow this unique easy business model guide to learn how to keep your customers happy without having to invest a fortune.

The moment a PC user suspects they have been scammed, they should start mitigating the situation.

Vikki Whittemore, director of business development at law firm Wright Hassall, sums it up: “Our main objective [behind the upcoming website redevelopment] is to ensure that all aspects of the website support lead generation and engage with clients and prospects more dynamically.” To achieve this you need to review exactly what you want the website to do and optimise information architecture, content and design with this in mind. Where to start? Reassessing your website strategy starts with identifying audiences and objectives.

Dudley Larus, Senior Product Marketing Manager, Genesys, explains and shows how one insurance company solves it.

The total number and value of global banking M&A transactions has declined steadily over the past few years.

What type of marketing do consultants spend the most time on? Which of those delivers the highest ROI? And what is the average project size for consultants? The answers to these questions and many more were recently revealed in a Business Consulting Buzz survey.

Sometimes I feel that you’ve got to admire stereotypes to some extent, at least for their longevity.

If you ask an expert on Employee Engagement what they can do on Monday morning to engage your employees they will bring the conversation round to what Employee Engagement means to them, without ever giving you a direct or useful answer to your question.

APQC, the world’s leading proponent of knowledge management, benchmarking, and best practices business research, has released the results of a new study—Effective Project Management Offices—which uncovers trends among a select group of best-practice project management offices (PMO).