Consulting Thought Leadership

 
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It's true what they say about first impressions.


There seems to be an assumption that employees don’t want to do a good job and that it is the function of HR to police the rules that have been put in place to force them to do a good job. In truth most employees do want to do a good job.


One of the main principles of the Client Magnets approach is that it's easier to close a sale when a prospect has sought YOU out, rather than when you approach them.


Innovate or die!

Neil Davidson

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If you are selling to companies, chances are you are selling to multiple buyers.


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Fife Council is the third largest authority in Scotland responsible for delivering all local government services in the region.


Whilst GCC-based banks have been growing both assets and profits at double-digit rates recently, the gap between the quality of their customer service and customer expectations still leaves much to be desired.


Proudfoot Consulting, a global operational management consulting firm, has noted significant operational opportunities in mid-tier financial institutions that are exacerbating the widely documented financial market challenges.


The capacity conundrum

Neil Davidson

Recent research by the Management Consultancies Association (MCA) on behalf of Maconomy revealed that 66 per cent of consultancy firms surveyed considered resource management to be the one of the most important business processes.


Strategy with X-appeal

Richard Brown

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It is often said that life is not a rehearsal.


A damaging admission...

Bernadette Doyle

In the mid eighties, researchers at Cleveland State University made an astonishing discovery.


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1. The younger and newer entrepreneurs may be exposed to an unstable climate for the first time.


It’s the holy grail of Professional Services - to become a trusted advisor to your senior clients.


Begin by understanding the difference between direct-response websites and brochure websites.


We all know that the main accountability for companies is to their shareholders who demand ongoing growth in dividends and revenues which transfer into ever growing share prices.


The simple truth is that markets implode regularly and usually with good reason.


We all know that the main accountability for companies is to their shareholders who demand ongoing growth in dividends and revenues which transfer into ever growing share prices.


It's said that the most effective person is not necessarily the one who does the most, but the one who gets the most done. Knowing the difference between the two means the difference between being stressed and busy and never feeling like there are enough hours in the day and a sense of ever increasing accomplishment, as you marvel at just how much you can achieve when you get out of your own way. It seems to me that most business owners fall into 'Do-It-Yourself-It is' - even when we understand the importance of working ON the business versus IN the business.


Choosing a new CIO

Chinmay Patankar

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All leaders are familiar with employees who exhibit "below standard" performance.


All segments of the Canadian entertainment and media marketplace will remain vibrant with steady revenues over the next five years, according to the latest PricewaterhouseCoopers (PwC) Global Entertainment Media Outlook: 2008 - 2012.


"This industry is moving fast - extremely fast," says Neal Clarance, Ernst & Young's Canadian media and entertainment leader.


Larger project management providers tend to be major QS or multi-disciplined practices where PM was "bolted-on" to their service list once it became popular and was made credible by the independents.


The Co-operative Financial Services is part of The Co-operative Group, the UK’s largest consumer co-operative.


The majority of salespeople fall into the product trap when selling their products and services.


The All-or-nothing thinking trap I met with an actuary who attended an association meeting a month ago.


A reader asks: 'I have now been seeking freelance assignments for the past eight months.


Workforce ownership

Peter A Hunter

In 1977 a company was founded at the head of Loch Fyne in Scotland that became Loch Fyne Oysters.


Are you brimming with exciting new ideas for your business, but short on implementation? Are you frustrated by projects you'd like to get off the ground but they still seem stuck? Ideas that stay in your head won't ever generate income - it's IMPLEMENTATION that counts.


Can there be such a thing as Freedom from Command and Control? The workforce have longed to be liberated from the directive, destructive “Command and Control” that has passed for management strategy for such a long time.


The restaurant gambit is a way to determine people’s status, financial and cultural, by their knowledge of expensive and trendy restaurants.


Regulation of Financial Services in the UK is increasing Regulation in financial services has remained a hot topic in recent months with the Northern Rock crisis being followed by growing concerns that tighter economic conditions will increase the amount of financial crime and fraud being uncovered in the UK.


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The marketing "two step"

Bernadette Doyle

I recently received the following question from a reader: "I'm not getting massive success with the marketing I've done so far.


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What's your time worth?

Bernadette Doyle

What's your number? You know that number in your head that represents what you'd like to be making in your business each year? I'd like to invite you to think about how much money you would like to make over the next 12 months.


Do you ever feel that there just aren't enough hours in the day? Are you frustrated because you are full of great ideas to grow your business that you just don't have time to implement? Do you feel that you're putting in long hours, yet still not getting the money or quality of life that you hoped your business would bring you? You're not alone.


Outsourcing of recruitment is becoming outmoded for some consultancies, as new technology makes establishing an in-house recruitment function a real option (i.e.


Mind the gap

Ernst & Young and Urban Land Institute

The United States' infrastructure problems could reach crisis proportions in the next 10 years if steps are not taken to attract more private capital to the sector or overhaul the nation's antiquated regional infrastructure planning process.


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