WHAT IS THE BALANCED SCORECARD? A framework developed by Kaplan and Norton in Harvard USA which balances the value of strategic inputs (“leading indicators”) with financial outputs (“lagging indicators”) to enable an organisation to improve the way it plans, measures and communicates success.

A well-managed organization, whether it is for profit or non-profit, must be effective and efficient in both the short and long run.

Why do some Managers create Low Morale as a product of their Management and what can we do about it? The answer to the initial question is easy.

After 9/11, we can be reasonably confident that our police and fire departments have put in place or refined emergency response plans for all sorts of calamities, terrorist and otherwise.

Most executives would agree in today's interdependent, global society, ethnic diversity brings greater market insight, credibility, and social equity to organizations.

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A well-managed organization is effective.

The old adage that “time is money” has never been more true than it is today.

In the 1830’s, Cyrus Hall McCormick invented the world’s first mechanical reaper, a machine with the potential to improve farmers’ productivity ten-fold.

You’re a large corporate wanting to pay a supplier in the Middle East.

MANAGEMENT MYTH 1: Companies don‘t thrive under autocrats. That is not always true.

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Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity. We have since learned the impossibility of defining natural events in a digital way. When we ignore the complexity and allow people to get on with what they want to do by removing the barriers to their performance, their performance becomes extraordinary.

The various risks related to Identity Management, Identity fraud, identity theft, phishing, etc.

A corporate fairy tale (The outdated paradigm) According to the classic managements textbooks and best-selling guides, the ideal manager is knowledgeable, achievement-oriented, detail-oriented, systematic, and efficiency-oriented; organized, a logical and linear thinker; charismatic, visionary, a risk-taker, and change-oriented; and sensitive to people and their needs. He can integrate all the necessary people to successfully achieve goals.

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Local authorities have a three-month deadline to comply with new laws that aim to revolutionise the way information is held about ‘at-risk’ individuals.

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We all know how easy it is to get off on the wrong foot when we're explaining something, and how another person can seem to hear something entirely different from what we thought we said.

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A well-managed organization is effective.

An organization is like the Universe.

How effective are you at working with other businesses? Should you be learning to collaborate as well as compete? Early industrial tycoons used to grow their firms by ‘integrating along the supply chain’ or grabbing more of what other companies did.

People need both food and water to survive.

Like any other organization, family businesses undergo life cycle stages.

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What is going on? I suggest that there are several reasons for the host of cases brought to trial, and that there are some effective steps we can take to bring about changes in behavior. Although many cases are clearly ethical in nature, involving executives who actually stole from the company, I submit that in a significant number of these cases, those who were brought to justice were not fully conscious of their breach of ethics.

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A colleague asked me to review a client proposal and, at first glance, it looked like a winner.

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As part of the performance improvement process in any organisation, the first step would be to gain a clear insight of the external and internal factors which define an organisation’s current position in its competitive environment.

So, the whole subject of human evaluation, of course, derives from ¬an understanding of human behavior.

Recently, we came out of the age of curiosity, entered the age of scarcity and are now sinking in the age of abundance.

Processes The current spectrum of processes that can be outsourced ranges from IT development, to back-office processing and call centres.

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Later this summer, there will be something of a James Dean fest.

The Internet has produced significant social phenomena, such as e-mail and the Web.

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Shareholders, and other stakeholders, want to guarantee that the management of a company within its broader context is sound.

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Business technology consulting in India is evolving from lower-value offshore outsourcing to higher-value, business results–focused work.

Amongst users of IT services there has been increasingly widespread adoption of outsourcing, out tasking and offshore delivery models as an alternative to retaining specialist skills in-house.

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