Value of HR, well from an employee perspective advice with regards to benefits and pensions that's probably about it. Also useful starting point for grievances!Value of HR, from a manager's perspective they give guidance on performance appraisals for the unclear corporate babble, great place to go to facilitate redundancy meetings, and are of course the "independent mediators" ......... bull$£"I!Overall smaller firms tend to only need one representative and that's to deal with recruitment ad's and undertake screening interviews which is understandable. Larger corporate's have a very heavy HR presence which is often overkill and I won't go into detail but I have seen some fairly interesting behaviour from them when I was auditing a client.