Penelope was one of those people that prided herself on her "people skills". Somehow, no matter what the project brief - whether it be migration of data from a legacy UNIX estate or QA testing on the APIs for the new finance system - she always seemed to end up spending all of her time discussing "people relationships" and "the important of team communication" with the client. Bizarrely, her clients always seemed to love it... right up until, that was, the point where the deadline for having gotten the actual work done had arrived. Her charm and elegance somehow hypnotised clients into thinking that the gritty technical issues were just "being taken care of" somehow, thereby freeing them up to discuss "softer" topics such as people's roles and their assessments of them - when in fact the truth of the situation was never ever like that. "Pen", as she would call herself, would always bail out of the project by the time that point rolled around - leaving the poor sods left in the team to take the flack. She was a project manager's worst nightmare - made even worse by he fact that clients seemed to think she was just great. Wherever she went, she left a trail of disaster - and right now, she had her sights set on Randy's impromptu ICE workshop.[i](now over to someone else to write the next paragraph of this story)[/i]